Preventive Maintenance

Vacuum the rug regularly, brushless attachment is recommended. Additionally, air the carpet from time to time and rotate it occasionally in order to ensure that it wears evenly, protect it from strong direct sunlight, be careful when using detergents and chemicals to clean the floor as they may permanently discolour or dissolve carpet fibres, remove stains immediately. Occasionally, fibres miss the final shearing process and will peek up or sprout after vacuuming. Do not pull the fibres as this may cause permament damage to the rug, simply clip these even with the rug using a pair of scissors.

Stain Removal

Remove liquid spill by absorbing with a paper towel or a clean white cloth. Remove solid spills by using a spoon to scoop up as much of it as possible and then dilute the remaining stain with some water. Blot up whatever you can, starting from the edge and working your way towards the centre. Do not rub. For stubborn stains, use stain removal suitable for carpet cleaning. Always test the intended cleaning solution for colour fastness on a less visible spot of the carpet. Apply cleaning solution directly onto the stain. Allow to stand for ten seconds and then blot gently with an absorbent clean white cloth, do not wipe or rub. Avoid getting the carpet too wet. When dry, gently brush to restore the pile. For hard-to-remove stains, professional rug cleaning is recommended.

Storing

It is important that the carpet is completely dry when stored away. Roll it with the pile facing inside, and store in a cool and dry place, protected from dust, insects and humidity. If the carpet is stored for an extended period, air it at least once a year and apply moth repellent. Do not bend the roll nor place a heavy weight on it as this may leave marks on carpet.